When you hire a business through ServiceTasker, payment is made directly to the business, so receiving a clear and accurate invoice is important for your records and protection. A proper service invoice also helps ensure compliance with Australian business and tax requirements.
Below is what a professional service invoice should include.
1. Business details
Every invoice should clearly identify the business that completed the work, including:
- Business name (legal trading name)
- Business address (registered or physical address)
- Contact details (phone number and/or email)
- ABN (Australian Business Number)
If the business is registered for GST, the ABN must appear on the invoice.
2. Invoice number
Each invoice should have a unique invoice number so it can be easily referenced for records, payments, or follow-ups.
3. Invoice date and payment due date
- Invoice date: The date the invoice is issued
- Due date: When payment is expected
Clear dates help avoid confusion and delays.
4. Description of services provided
The invoice should clearly describe the work completed, such as:
- A list of services or tasks performed
- Specific details outlining the work (for example, “bathroom plumbing repairs” or “end-of-lease cleaning”)
- Any staged or partial work completed, if applicable
5. Itemised breakdown of costs
A transparent invoice includes a breakdown of charges, such as:
- Labour costs or service fees
- Hourly rates and hours worked, if applicable
- Materials or supplies used
- Additional charges, such as travel fees or emergency call-outs
Each item should be listed separately, with a clear subtotal.
6. GST information (if applicable)
If the business is registered for GST, the invoice should clearly show:
- Whether prices are GST-inclusive or GST-exclusive
- The GST amount charged (10%)
- The business’s ABN to confirm GST registration
7. Total amount payable
The total amount due should be clearly displayed and include:
- All services and materials
- GST (if applicable)
- Any discounts, credits, or deposits already paid
8. Payment terms and methods
The invoice should state:
- Accepted payment methods (for example, bank transfer or card payment)
- Bank details if paying via transfer
- Any late payment terms, if applicable
Always make sure payment terms were agreed upon before work started.
9. Terms and conditions (optional)
Some businesses may include additional information such as:
- Warranty or service guarantees
- Refund policies
- Dispute resolution terms
This is common for larger or ongoing jobs.
10. Customer details (optional)
An invoice may also include:
- Customer name or business name
- Address or contact details
This helps avoid confusion, especially if the business services multiple clients.
A clear and detailed invoice helps protect both you and the business and ensures a smooth experience when hiring through ServiceTasker.
