How do I exclude certain dates from Auto quoting?


ServiceTasker Auto-Quoting works by automatically accepting leads based on your selected service categories, service areas, and Auto-Quoting criteria. According to the Terms & Conditions you provided, there is no specific clause about excluding certain dates directly.



However, you can effectively exclude dates by using one of these approaches in your account settings:


1. Update Your Availability or Service Calendar






  • Most businesses manage their availability in their dashboard or profile.


  • If you mark certain dates as unavailable, Auto-Quoting will not accept leads for those days.


  • This ensures that jobs falling on those dates are either not offered or remain manual leads for you to review.


2. Temporarily Disable Auto-Quoting






  • If you have a block of dates where you do not want any leads to be auto-accepted:



    • Go to Lead Preferences or Auto-Quoting settings


    • Turn Auto-Quoting OFF during that period



  • All incoming leads will then be standard leads, which you can choose to accept manually.


3. Adjust Service Area or Categories Temporarily (Optional)






  • If you offer services in multiple areas or categories, you can temporarily remove certain areas or categories from Auto-Quoting.


  • This prevents Auto-Quoting from accepting leads that fall in those areas during the dates you want to exclude.


Key Notes






  • Auto-Quoting only works when leads match your categories, service areas, and wallet balance.


  • You are responsible for keeping availability, wallet, and profile up to date to avoid accepting jobs you cannot take.


  • ServiceTasker may suspend or disable Auto-Quoting if repeated non-response occurs.

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